You can cancel at any time, but this isn't possible if you've lost your account information.įortunately, DoNotPay's Cancel Any Service or Subscription product can help you fix this problem immediately! All you need to do is:ġ. If the app fails when you need to change or cancel a booking, a live agent will have to assist you.ĭoNotPay also offers a subscription service for frequent Zipcar customers. They can also help you get a refund for any billing errors.Īpps can malfunction for any reason, such as an outdated OS on your smartphone or having too many apps open at once. A Zipcar customer service rep can assist you with getting your correct credit card information manually. Too many attempts could cause Zipcar to lock you out of the payment page for security. On mobile apps, it's easy to enter the wrong credit card information. Paying for your Zipcar rental or the optional membership plan is handled entirely through the app. However, you won't be able to get a replacement or refund quickly unless you call customer service.
You can also report a problem with your rental using the Zipcar app. The car's tires aren't inflated properly.There are any warning lights on the dashboard.There are any large scratches on your rental vehicle.The interior of your rental car is dirty.Zipcar encourages you to call customer support if: If you make any errors, your application could be wrongfully rejected or held in review for several days.
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To apply for Zipcar, you need to provide your driver's license information.
Common Reasons to Contact Zipcar Customer SupportĪlthough Zipcar is relatively easy to use, you may experience: Problems Getting Approved for Zipcar However, keep in mind that Zipcar doesn't offer 24/7 customer support on social media. A live representative can only answer your messages between 9 a.m. You may also be able to get your question answered faster by replying to one of Zipcar's public posts. Zipcar's Facebook: Zipcar's Twitter: Zipcar's Instagram: customer service rep can usually get back to you within an hour.If you're having trouble using the support number, you may be able to get in touch through social media. Getting disconnected at any time will cause you to lose your place in line! To speak to a live Zipcar customer service rep, press '3' and press '2' at the next option.Īfter that, you'll be placed at the back of the line for the support team, regardless of when you called. After dialing the support number, you'll be met with a phone tree. Any matching terms from Zipcar's database will appear in your search results.įor more immediate concerns, it's best to contact Zipcar directly. On the FAQ page, simply type your issue into the search bar. If you have a problem with the Zipcar service, you can attempt to fix it by using: Getting a Hold of Zipcar Customer Support If you need your problem addressed immediately, DoNotPay has a great solution. Unfortunately, Zipcar offers very limited customer support options. Getting connected by phone is often the easiest solution, but only if you can deal with excessive hold times. Even so, Zipcar customer service is often still required to fix any problems you have.
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All you need to do is apply online, download the app, and get instantly approved to rent a car. If you're not a fan of traditional car rental companies, Zipcar offers an innovative program.
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Go online to find out more information on how to participate.Jump the Phone Queue for Any Company How to Contact Zipcar Customer Service Without the Wait How to Contact Zipcar Customer Service Without the Wait Then enter your video for another chance to win up to $5000 in scholarship money, $5000 in donations and $2000 in Zipcar credit. Enter your student group for a chance to become a finalist and win $300 in Zipcar credit and another $500 to create a video showing how your group uses Zipcar to help the community. Whether you are mentoring other students, helping the elderly or are part of another kind of group to help the community, you can win driving credit and money for your school or organization.
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